What Is 7 Years Buy Back Policy?

7 Year Buyback Policy Is A Policy In Which Consumer Have Opportunity To Exchange (Buy Back) Their Old Electrical Products With New Products After 7 Years.

The Best Part About It That It Does Not Put Restrictions On The Category Or Range Of Product. It Applies On Each And Every Product Of 9 Greens And Electrize.

For Greater Understanding Of Our Buy Back Policy And How It Will Be Applied On Product Categories  Refer To Our 7 Year Buy Back Policy

 

What Are The Benefits Of Buyback Policy For Consumer?

 

Benefits Of  Buy Back For Consumer Are As Follows

  • Consumer Can Redecorate His Home Every 7 Years.
  • Consumer Spread A Word About It.
  • Consumer Will Become Brand Ambassador For Our Brand
  • It Increases Brand Loyalty.
  • It Increases Repeat Purchase.
  • Consumer Can Differentiate Easily Between Branded And Non Branded Products.

How To Avail 7 Years Buy Back Policy?

  • Consumer Needs To Keep A Copy Of Bill Taken From Dealer.
  • Good Or Products Have To Be In Working Condition And All Parts In The Products Were Intact.
  • Goods To Be Replaced Have To Be From Same Category(Switch To Be Replaced With Switch, Fan To Be Replaced With Fan)
  • Consumer Needs To Reach To Dealer From Where He Has Purchased His Product after 7 Years
  • Consumer Agrees To Pay Difference Amount (In Case Of Products Replaced After 7 Years Are Higher Than Price Of Same Product 7 Years Back).
  • Authorized Service Center Will Check The Product And Raise The Bill To Dealer For Replacement.
  • Dealer Issue The Replacement Of Product Accordingly.

 

What Will Be The Condition For Validity Of 7 Years Buyback?

Following Condition Needs To Be Fulfilled For Validating The Bill.

  • Soft Copy Of Bill
  • Product Serviced During 7 Years By Authorized Service Centre.
  • Item Replaced Should Not Be Local.
  • Products Are Not Burned.
  • Products Are Not Damaged Or Broken.
  • Products Are In Shape And Dimension.
  • Screws And Lock Should Be In Working Condition

 

What All Condition Will Void The Bill?

Following Condition Will Make The Bill Void.

  • Product Quality Compromised By Replacing It With Local Material.
  • Product Got Serviced By Local Electrician.
  • All The Points Covered Under 7 Year Buyback Validity.

 

What If The Dealer Shop Got Shut Down?

In Case Of Dealer Shop Got Shut Down, Consumer Approach To Nearest Service Centre And Service Centre Will Allocate The Nearest Dealer For Replacement.

 

When Was 9greens Launched?

9greens Was Launched In 11-Dec-2016.

Electrize Was Launched In 10-May-2018.

Who Are The Directors Of 9greens And Electrize?

  1. Pawan Pincha
  2. Mitesh Vadher
  3. Ketan Vadher
  4. Piyush Chauhan

 

When Was ETPL Incorporated?

ETPL Was Incorporated In 2000 And ETPL stands For Express Tradecom Pvt Ltd.

 

How Is ETPL Associated With  Electrize?

9greens And Electrize Are Product Launched By Express Tradecom Private Limited.

 

Where Are The Offices Of 9greens And Electrize?

We Have 9branches, 7 In Raipur, 1 In Nagpur And 1 In Delhi

How Is Electrize Ecofriendly?

Our Wires Have Less Carbon Emissions, High Quality PVC Pipes

What Does Electrize Symbolizes?

Electrize Too Symbolizes God

E+L+E+C+T+R+I+Z+E= ((9)

How to Log a Complaint?

  1. Customer Call On Toll Free Number(1800 102 8121)
  2. Customer Informs His Issue.
  3. Customer Care Allocates The Call To Authorized Service Center.
  4. Follow Up With Authorized Service Center For Closure

 

Difference between  Buyback And Warranty Policy?

 

  • Buyback Will Allow You To Replace Your Product Completely After 7 Years Provided Products Is Ok And Not Damaged By Fire, Broken, Color Disgrace Or Any Scratch. Please Refer T&C For More Details.
  • Warranty Will Allow You To Repair Your Products Free Of Cost. The Company Will Repair Your Goods Provided You Raise Your Complaint Through Our Toll Free Number. If A Machine Was Opened In The Past By Any Electrician Without Raising Ticket, The Warranty Will Be Void.

 

How to Avail 7 Years Buyback Policy?

Customer Needs To Scan A Bill Or Keep A Copy Of Bill. Proper Invoicing Bill Taken From Dealer Will Be Considered. Soft Copy Of Bill Will Not Be Considered.

 

How to Purchase Product of   Electrize?

Customer Needs To Go To Dealer Locator In The Website And Select His Place. System Will Tell Nearby Dealer From Where Consumer Can Purchase Their Products.

 

How to Become Distributor with ETPL?

Person Interested In Distributorship Needs To Fill The Partnership Form In The “Partner With US” Category And ETPL Team Will Co-Ordinate With Concerned Person Accordingly.

 

How Many Employees Does ETPL Have?

Approx. 170+

 

What Is Dealer Delight Initiative?

Dealer Delight Initiative Is an Initiative Where In We Ensure To Built Healthy Relationship with Our Dealer

  • We Will Send Messages To Dealers On Their Birthday, Anniversary.
  • We Will Take Them On International Tour.

 

What Is Electrician Awareness Meet?

It Is An Initiative Itched Where We Make The Electrician Aware About The New Product And Product Lines Of  And Electrize. We Spend Quality Time With The Electrician Also Maintain A Healthy Relationship. Moreover We Provide Them household Product On There Anniversary And Birthday.

 

What Are The Product Lines Of  Electrize?

  1. Wires
  2. Fans
  3. Switches
  4. Pipes
  5. Switch gears
  6. Lights